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Alan J. Plumb, Managing Director, Chefs Pride I write in support of the services provided by QualDes Pty Ltd in their capacity as Food Technologists and ISO9000/HACCP Consultant. We employ the services of QualDes for four specific reasons: Product Development Food Technology and Quality issues Accreditation for ISO9002 and HACCP External Quality Control checks on contract packer's premises At all times the personnel, from the Principal, Mrs Dessirae Luther-Sproule, down, have conducted themselves and addressed tasks in the most professional manner. Furthermore, there is no question about the integrity of the Company or the confidentiality of the information between our two businesses.
Bonlac Foods Limited Bonlac Foods Limited contracted Dessirae Luther-Sproule of QualDes to assist with the design and installation of a comprehensive Customer Complaint Procedure with the addition of software. Thanks to their expertise and professionalism, we were able to leave the entire process to QualDes. The skill and range of industry familiarity proved to be valuable assets to Bonlac Foods Limited. QualDes confidently grasped a complicated situation and swiftly isolated the major issues. Throughout the process, QualDes remained aware of Bonlac Foods Limited's company philosophy and respected the alliances associated with Bonlac Foods Limited.
Leon Bendersky, Managing Director, Duncan Mann Pty Ltd Our employees are largely unskilled and many come from non-English speaking backgrounds. We required something that was simple and easy. QualDes had to design a system able to be used by our workforce while still meeting the requirements of our clients. They provided assistance in other related areas such as cleaning equipment and chemicals, uniforms and safety needs. They spent time with both the staff and management to be sure that all levels of the organisation were familiar with the required standards.
Peter R. Cooke, Managing Director, Cooke Aromatics Pty Ltd We are pleased to recommend QualDes who, we believe, have the ability to look at the entire picture of the operations of an organisation and understand the needs of companies of any size, as well as meeting stringent ISO and HACCP requirements.
Kraft Foods Limited Qualdes have worked very closely with Kraft Foods Quality Department and have been of great assistance in the areas of company packer quality audits, re-writing of special situations manual, allergen control at factory level, and implementation of a quality system at the Kraft Distribution Centre. We found that QualDes was always available to meet our needs and had the technical experience and practicality needed for good implementation of quality systems.
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